CNS Fulfillment Customer Service Portal: Your Shipping Solution Hub
Welcome to CNS Fulfillment's dedicated customer service portal, your go-to resource for resolving shipping-related concerns such as tracking information, address corrections, and processing of wrong items. Please note, our customer service is tailored exclusively for shipping matters, and we do not handle sales-related issues such as size adjustments, style changes, or refunds. For such inquiries, please communicate directly with the retailer from whom you made your purchase. It is important to review the terms and conditions on the retailer's site regarding refunds and exchange policies.
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Delivered
The package has been delivered with a recorded date, time and delivery location. If your package shows a delivered status but you can't find it, your carrier may have placed it in a safer location
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I have tracking but no status
A postal facility has received a container or pallet of multiple packages, but processing has not started. Once the container is opened, each individual package will receive a scan indicating postal acceptance
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My order was returned
The package is being returned to the sender. Some part of the delivery address is missing, incomplete, or incorrect and the package can't be delivered. please use chat option to update and confirm correct shipping address.